At Skaldic Edge, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help with easy exchanges and refunds, within the guidelines below.

1. Eligibility for Return or Exchange

We accept returns or exchanges on eligible items within 14 days of delivery. To qualify:

  • The item must be unused, unworn, and in its original condition.
  • It must include all original packaging, accessories, and tags (if applicable).
  • Custom, personalized, or engraved items are non-refundable and non-exchangeable, unless they arrive damaged or defective.

2. How to Request a Return or Exchange

To initiate a return or exchange, please contact us at support@skaldicedge.com with the following details:

  • Your full name and order number
  • Reason for the return or exchange
  • Photos (if applicable, for damaged or defective items)

Once your request is approved, we will provide instructions for returning the item.

3. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original method of payment within 5–10 business days.
  • Shipping charges are non-refundable, unless the return is due to our error (wrong or defective item sent).

4. Exchanges

If you would like to exchange an item for a different size or product, please follow the same process as a return. Once your item is received and approved, we will ship the replacement.

Please note: You may be responsible for additional shipping costs in some cases.

5. Damaged or Defective Items

If your item arrives damaged or has a manufacturing defect, please contact us within 7 days of delivery. We will replace the item at no additional cost or issue a full refund.

Please include clear photos showing the damage or defect when you contact us.

6. Non-Returnable Items

The following items are not eligible for return or exchange:

  • Custom or engraved products
  • Items marked as "Final Sale"
  • Gift cards

7. Shipping Returns

You are responsible for return shipping costs unless the item was incorrect, damaged, or defective. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Skaldic Edge
Email: support@skaldicedge.com
Phone: (419) 351-1189
Address: 5923 Bloosman Apt# 6 Toledo Ohio, 43617 United States